When you're spending thousands of dollars on a ute accessory, the company behind it matters just as much as the product itself. Utemaster has supplied over 45,000 products to ute owners across Australia and New Zealand, real-world tested in some of the toughest conditions on the road.
We back every product with a comprehensive 5-year warranty against defects in materials or workmanship. Products purchased prior to 1 June 2025 carry a 3-year warranty.
Frequently Asked Questions
Does fitting aftermarket accessories void my Utemaster warranty?
Short answer: no, not entirely.
Fitting aftermarket accessories to a Utemaster Centurion Canopy or Load-Lid does not void the warranty on the whole product. It only affects coverage for issues directly caused by those aftermarket parts.
Example: Fit a set of aftermarket roof racks and the mounting points develop a leak - that specific issue won't be covered. Every other component of your canopy that isn't affected by the aftermarket fitment remains fully covered under standard warranty terms.
Where can I get my Utemaster product repaired or upgraded?
Utemaster provides comprehensive fitting instructions and step-by-step how-to videos, so any competent workshop can handle installation and repairs - you're not tied to a specific service centre.
When something goes wrong with your ute, every minute of downtime counts. That's why we developed #FASTFIX, our priority support system that moves your issue to the front of the queue and gets you back on the road fast. Contact our support team and #FASTFIX takes it from there.
Does the Next-Gen Ford Ranger require a J-Brace?
Yes. Ford requires that any 2022+ Next-Gen Ford Ranger fitted with accessories extending above the tub and weighing more than 45kg must have tub reinforcement brackets (J-Brace) installed. This is a Ford vehicle requirement - skipping it puts your factory warranty at risk.
J-Brace kits are available to order directly from Ford and must be installed before your canopy is fitted. Read more about the J-Brace here.
How do I register my warranty?
Register as soon as you take delivery - it makes any future claim faster and easier to process. Visit utemaster.com.au/warranty and complete the registration form.
How do I make a warranty claim or report a product issue?
Get in touch with our after-sales support team directly. Our #FASTFIX system prioritises your issue so you're not left waiting - Contact Us.
